No, we do not use artificial ingredients or preservatives. We prioritize natural and high-quality ingredients to ensure the best taste and health benefits.

We only use gluten-free ingredients and avoid contact with gluten-containing products. We maintain strict protocols in our kitchen to avoid cross-contamination. This includes dedicated equipment, separate storage, and thorough cleaning processes.

Some of our desserts may contain nuts. Please check the product descriptions for specific allergen information, and feel free to contact us if you have any concerns.

Honoka’s Ohagi and Dango are best to enjoy at room temperature on the same day. Refrigerating them can cause the rice and dango to harden reducing the texture quality.

Fresh cream-based desserts and desserts using fresh fruits are best stored in a fridge. Specific storage instructions will be provided with your order to ensure optimal freshness and taste.

Yes, we offer delivery services within our local area, and postal shipping (Crystal candy only) to all regions. Delivery and shipping options and fees will be displayed at checkout.

Our desserts are currently only available through our online store and at our café store located at 205 Main Street Unionville, Unionville, ON L3R 2G8.

Yes, once your order is shipped, you will receive a tracking number via email to monitor the delivery status.

You can reach our customer service team through the Contact Us page on our website or, via email at dessert@honoka.ca.